Business Support

Let Flood IT Support you

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your revenue generating services. Building a business support program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
Flood IT Support Business Support
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from
ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network.
Flood IT Support Business Support
To learn more and find out how our Hassle-Free Business Support Services could work for you. Contact us and we will tailor a support package, that matches your business needs.

proactive

adjective (also pro-active)
"intending or intended to produce a good result or avoid a problem, rather than waiting until there is a problem:

Program Advantages

1

INCREASED PRODUCTIVITY

Continuous insight into your network lets us reduce the business impact of IT failure and dramatically increase mean time to resolution getting your employees back to work.

2

REDUCED BUSINESS IMPACT FROM IT FAILURES

Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

3

ELIMINATING EMERGENCY DOWNTIME

Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which cause expensive downtime.
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Features 

This is how our business support will increase operational efficiency for your business.

24x7 Advanced Performance Monitoring

Ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

Scheduled Preventative Maintenance

Ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

Monthly account management

Dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Security Management

Uses properly designed and implemented security solutions to keep your business protected.

Patch Management

Ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk.
 ReactiveÀ La CarteProactiveManaged
IT ServicesCustomer-Initiated
Remote & Onsite Support
Specified Software Provided
Light Monitoring
Automated Maintenance
Performance Monitoring
Routine Maintenance
Monthly Reporting
Quarterly Review
Billed Remote & Onsite Support
Advanced Monitoring
Routine Maintenance
Monthly Reporting
Monthly Review
Unlimited Remote & Onsite Maintenance
SecurityExisting Software SupportManaged Antivirus
Managed Patch
Managed Mail
Data Risk Assessment
Web Protection
Managed Antivirus
Managed Patch
End-User Security & Data Protection
Core Network Infrastructure Maintenance
Managed Mail
Managed Antivirus
Managed Patch
End-User Security & Data Protection
Core Network Infrastructure Maintenance
Managed Mail
Risk Management
BackupExisting Software SupportManaged Backup
Managed Documents
Backup Management
Managed Documents
Disaster Recovery as a Service
Managed Backup
CloudOffice365© SupportProcure Office365©
Managed Office365©
Infrastructure ManagementApplication & SaaS-Based Management
Professional ServicesProject Work
Procurement Assistance
Project Work
Procurement Assistance Reporting
n/an/a

Package Details

Reactive
A La Carte
Proactive
Managed
 Reactive
IT ServicesCustomer-Initiated
Remote & Onsite Support
SecurityExisting Software Support
BackupExisting Software Support
CloudOffice365© Support
Professional ServicesProject Work
Procurement Assistance
 À La Carte
IT ServicesSpecified Software Provided
Light Monitoring
Automated Maintenance
SecurityManaged Antivirus
Managed Patch
Managed Mail
Data Risk Assessment
Web Protection
BackupManaged Backup
Managed Documents
CloudProcure Office365©
Managed Office365©
Professional ServicesProject Work
Procurement Assistance Reporting
 Proactive
IT ServicesPerformance Monitoring
Routine Maintenance
Monthly Reporting
Quarterly Review
Billed Remote & Onsite Support
SecurityManaged Antivirus
Managed Patch
End-User Security & Data Protection
Core Network Infrastructure Maintenance
Managed Mail
BackupBackup Management
Managed Documents
CloudInfrastructure Management
Professional Servicesn/a
 Managed
IT ServicesAdvanced Monitoring
Routine Maintenance
Monthly Reporting
Monthly Review
Unlimited Remote & Onsite Maintenance
SecurityManaged Antivirus
Managed Patch
End-User Security & Data Protection
Core Network Infrastructure Maintenance
Managed Mail
Risk Management
BackupDisaster Recovery as a Service
Managed Backup
CloudApplication & SaaS-Based Management
Professional Servicesn/a

Let's Keep in Touch

Got a question or just want a chat? Here's our contact details:
2 Marlborough St, Heywood, OL10 2JW
01706 489075
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